1中交地产股份有限公司2023年度ESG报告中交地产股份有限公司二〇二四年四月2目录报告导读......................................................4领导致辞......................................................6关于我们......................................................8（一）公司概况...............................................8（二）组织架构...............................................8（三）经营方针...............................................9（四）组织文化...............................................9（五）业务布局..............................................10荣誉2023.....................................................11责任专题：以品质致敬美好将责任贯穿始终........................15（一）精益管理以全生命周期推动责任落实.....................15（二）不负重托以高品质交付兑现美好承诺.....................16（三）使命在肩以履约践诺融入企业价值追求...................20一、稳驭舟·守正笃实夯实经营之本..............................22（一）聚焦主责主业..........................................22（二）完善公司治理..........................................25（三）深化国企改革..........................................28（四）诚信合规经营..........................................29（五）强化风险防控..........................................30二、争朝夕·进取有为引领匠心品质..............................33（一）科技驱动创新升级.....................................33（二）管理赋能品质提升.....................................37（三）阳光合作质量同行.....................................39（四）安全生产筑牢防线.....................................43三、心相交·以人为本创享美好生活..............................46（一）保障客户权益..........................................46（二）升级服务体系..........................................47（三）构筑温暖社区..........................................503四、促和谐·向“绿”而生厚植生态底色..........................53（一）加强绿色管理..........................................53（二）推进绿色建造..........................................56（三）践行绿色运营..........................................59五、共命运·同心共进携手共创未来..............................61（一）携手员工共进..........................................61（二）推动行业发展..........................................66（三）服务乡村振兴..........................................67可持续发展管理................................................68（一）可持续发展理念........................................68（二）可持续发展管理架构....................................68（三）实质性议题识别........................................69（四）利益相关方沟通........................................69（五）可持续发展荣誉........................................72未来展望.....................................................74附录.........................................................75（一）关键绩效表............................................75（二）指标索引..............................................77（三）评级报告..............................................79（四）意见反馈表............................................804报告导读中交地产贯彻落实国务院国资委《提高央企控股上市公司质量工作方案》，完整、准确、全面贯彻新发展理念，进一步完善环境、社会责任和公司治理（ESG）工作机制，提升ESG绩效，在资本市场中发挥带头示范作用，已按要求于2023年发布首份ESG报告。本报告为中交地产股份有限公司向...